Congratulations and thank you for choosing Garcia Guitars

More than likely you have dedicated many hours of research into all aspects of designing your dream guitar and even if you haven’t you can feel safe in the knowledge that I will guide you through the process.

Make it your reality:

To secure your spot on my build calendar a $750.00 AUD non-refundable deposit is required. The deposit is a prerequisite to any major design work being initiated and to enable me to pre-purchase materials for your instrument.

Build list position is determined by the date of your deposit, as is the base price of the instrument.

Progress Payments:

Two additional installment payments will be due: The First at the start of the build and a Second before any finish work is done.

Some clients prefer to make more regular, smaller payments along the way, this can be arranged.

Final Payment:

The Third and final payment of the remaining balance must be paid in full prior to shipment to you. This payment includes instrument, any accessories and shipping.

Build changes:

After work on the customer's instrument has begun, any customer-initiated changes to the specifications will be accommodated where ever possible. If any such changes result in additional material and/or labor costs, the customer is responsible for immediate payment to cover the costs of the change at a price agreed upon by the luthier and customer.

Changes made by the luthier will be discussed and approved with the customer before going ahead and the cost for those choices may be carried by the luthier.

Refunds:

• For more information on our refund policy please submit a contact form here on my website.

  Warranty:

• Each instrument I make carries a three year warranty to the original owner from the date of delivery.  

  This warranty covers any repairs for defects in materials and craftsmanship.

  This does not include:

• Alterations or modifications by other people to the instrument.

• Normal wear or damage of any parts such as tuners, fingerboard, frets & finish.

• Damage caused due to neglect, abuse, accidents or improper handling.

• Damage caused by extremes of temperature or humidity (+ or - 45%).

• Normal wear and tear that occur from using the instrument.

• Shipping damages of any kind (insurance will cover this in time).

   Keep your instrument at 45% humidity!

  
  

Shipping Costs:

The cost of shipping is the customer’s responsibility. I can provide approximate shipping costs for the instrument with insurance to your destination.

Taxes & Duties:

The customer is solely responsible for any taxes, duties, and or fees.

Payment method:

Direct Deposit, Paypal or cash is accepted for payment.

Customer is responsible for any fees incurred from any method of payment.

Lead times are dependant on calendar bookings, please contact me for more details.